One thing I have been hearing lots recently is speculation about how a recession will have an effect on the high tech and venture capital market. Last night, I had more than one VC tell me they were not funding CPM-based companies (ie, those companies solely reliant on advertising for their revenues), and at least one entrepreneur express some fear of the effects of a recession on his business (due to an anticipated drop in CPMs).
Opportunities, and threats, abound in any recession, but it’s definitely worth looking back at the Dot Com bust to see if any advice might be heeded on how to succeed despite — or perhaps, because — of a recessionary environment.
Interestingly enough, most of the major recent successes out of Southern California were companies born in the turbulent times post Dot Com bubble. My own opinion is that the best companies were forged in the fire of tough economic times, and came out much stronger because of it.
Some random tidbits I’ve gathered from my interviews with the more successful companies of the era:
1) Cashflow is king. During a recession, cash flow is absolutely the most important factor in a business. I have been told by more than one founder that watching cashflow, in order to meet payroll and pay bills, is the most important thing in an environment where raising capital is not an option. Generating cash from operations is key to building and surviving in a tough environment.
2) Focus, focus, focus. In a boom environment, sometimes companies have a difficult time deciding what it is they want to do and what they want to be. They decide they want to pursue multiple markets, try several different kinds of products, and generally aren’t very focused — because they don’t need to be. In a poor economic environment, you’ve got to focus, focus, and focus more on only those efforts that are the most important, most likely to generate profits, and build your business.
3) Spread your risk. For companies with reliance on a large single customer or small set of customers, it’s important to spread your risk among different kinds of customers and a number of companies. There have been many horror stories about companies who suddenly lost a customer (i.e., think drop in advertising from mortgage lenders due to the subprime fallout) due to a down turn in a specific industry. Provided it makes sense, having a variety of different kinds of customers can often help cushion a possible downturn in any particular industry.
4) Leverage your suppliers. Relating back to cash flow, a number of companies who ended up doing well recently told me they used their partners and suppliers to help manage their cash flow, form such things as vendor financing and flexible terms.
5) Be a “must have” rather than a “nice to have.” Must haves are products that people must have, no matter what happens in the market — think of “air, water, food.” “Nice to haves” are things people can (and will) go without. There are lots of “nice to haves” in business, but fewer “must haves.”
6) Thrive on poor economic times. Any company that has a product that helps save money, make better use of assets, or which can easily be shown to reduce expenditures is suddenly of more interest when the economy goes south. One favorite example of mine: VMware, which provides virtualization software which enables multiple computer images to run, simultaneously, on a one server, absolutely thrived during the Dot Com bust as companies looked to cut back hardware purchases.
7) Use the opportunity to conquer your market. One opportunity that happened in the aftermath of the Dot Com bust was the competition in many markets suddenly was reduced, enabling many companies to suddenly become the number one provider in their market. Because of unwillingness to invest, very few startups were created in their segment, and the field of competitors were whittled down–making it possible to create very big, and very successful companies.